Trent Roofing Nottingham, run by Ben, carries out re-roofing, chimney repointing, guttering and flat roof repairs for customers around Nottingham, holding a 4.6-star average from 187 Google reviews. A number of long-standing customers describe repeat use over several years, including storm damage repairs, ridge tile replacement and a dry ridge system installed with a stated 20-year guarantee, praising quick response times and photo updates throughout. However, a recurring and more serious theme also appears in the reviews: several customers describe paying in full for work that was later found to be incomplete or defective, persistent leaks that were not properly resolved despite repeated call-outs, and difficulty getting the company to return, communicate, or issue promised refunds when problems arose. Given this split in experiences, prospective customers should weigh the positive long-term relationships described by some against the detailed complaints of unfinished or faulty work from others.
Reviews
4.6 / 5 · 187 totalCalled about a damaged gutter in the morning, fixed in the evening! Great work, will use again.
Had some damp in roof and some timbers replaced, polite and friendly, got on with the dog :) did the work in quick professional manner and was reassured from the first phone call to completion excellent service definitely recommend!
Had Trent Roofing attend a few years back after storm damage and recently had them back again due to having no issues with them previously, to then fix my roof after it developed a leak due to a cracked tile. After fixing that issue was also informed how loose my ridge tiles were on the front hip (which caused damage on their first visit from ridge tile coming lose from high winds and falling from the roof on our rear hip). We decided to get our front hip replaced with a dry ridge system and it looks much better and can never fault their work. They'll be back to replace the rest of my ridge tiles for a dry ridge system, no doubt. Would recommend 👌... A⭐️
Ben is a great lad, excellent service. Very responsive. Sorted out my quote in a matter of hours. 5 stars!
Contacted Ben on the weekend after storm winds had blown two slates out of place. He contacted me quickly and provided a quote of £150 from pictures within an hour. Came and done the work on Monday morning and sent pictures of the completed work to me. Also provided advice on future maintenance. Happy customer 😁
Great service thank you so much for coming so quickly and helping me with my problem, would definitely recommend!
Ben is just amazing. Responded really quickly for some urgent repairs. Good clean work and did more than I had asked for. Ben kept me updated throughout the job with pictures and videos so I knew exactly what was needed and how it ended up - which was really useful. Very easy to deal with and reasonably priced. I would be happy to recommend to anyone. Thanks Ben 😊