H Firkins and Sons ltd holds a 5-star average from 390 Google reviews, with customers repeatedly praising the office's clear communication and reminder system alongside technicians such as Darren and Graham for prompt, tidy sweeps. Reviewers mention multiple chimneys being swept in a single visit, detailed reports and photographs provided afterwards, and technicians happy to arrange work around tenants or absent homeowners. Several long-standing customers describe using the firm for years running, citing consistent reliability and a friendly, knowledgeable team. One reviewer even recounts a technician carefully rescuing a pigeon found lodged in a chimney during a sweep.
Reviews
5.0 / 5 · 390 totalSmooth and efficient service from start to finish with friendly and very knowledgeable team on hand, and very clear communications and updates right from the beginning. Thank you. Booked in again ;-)
Fantastic company! Our sweep was on time, polite, thorough and did a great job, thanks so much. Great idea to get your chimney swept in summer, ready for the winter!
We've used this company every year for our chimney sweep, and they are always excellent. Friendly, polite, professional and incredibly efficient. They arrive on time, get the job done quickly, and leave everything spotless afterwards. It's rare to find a company that's so consistently reliable and provides such great customer service year after year. I wouldn't hesitate to recommend them to anyone looking for a trustworthy, knowledgeable chimney sweep. Five stars every time!
Once again, Josh excelled at his job with hard work and good advice. This is the best service for fires, I have ever had. EW
First class service. Arrived on time. Graham was very respectful of our property, clean and tidy work. Will use again.
Really great. Polite, easy to deal with, kept up to date, easy to pay. Couldn’t ask for anything more to be honest.
Have been using H Firkins and sons since we got our woodburner. Always prompt, always clean and lovely guys and girl. The office send reminders and updates if the booking beforehand and if there are any problems, they are there to sort it out. Great service, highly recommend and will continue to use.