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Hazel - The chimney sweep

Hazel - The chimney sweep

5.0(72 reviews)See reviews ↓·Swindon

What customers say

Based on genuine customer reviews

Hazel, working under the Ignite Sweeping name, is described by reviewers as a chimney sweep who combines thorough work with a friendly, conscientious manner. Accounts repeatedly highlight her professionalism and punctuality, with several customers noting that she arrives exactly when promised and completes the sweep of log burners, woodburners and flues efficiently. The cleanliness of her work comes up often: reviewers describe her as tidy and respectful of the home, leaving little trace beyond a better-drawing fire. Her advice is another recurring theme, with customers mentioning clear explanations about keeping flues free of tar deposits and practical guidance on lighting a wood burner properly.

Customers also value her communication before and after visits, including reports and further recommendations, and describe her pricing as reasonable for the service provided. Her handling of unexpected problems is praised, such as rescuing a pigeon and a jackdaw trapped in chimneys and fitting a cowl afterwards. The friendliness of Hazel and her colleague Hilary is mentioned frequently, with customers noting a cheerful, smiling approach even on dirty jobs, and many say they have already booked her for future servicing.

Reviews

Reviews are taken from publicly available sources.

JM
Jo Miljan15 July 2026

Great service as usual.Hazel is very knowledgeable and helped us with some issues we had and now our wood burner operates well.

BR
Barbara Rolinson9 July 2026

As usual Hazel did a super job, on time, lots of advice and i look forward to booking her to come again in 12 months. Can't fault anything she does. hoghly recommended

GL
Gaynor Leverett-Jaques1 July 2026

Called Hazel in as we had a pigeon stuck in the chimney. She was fabulous; walked in and calmly rescued the little chap. She told us when she would be there, let me know she was on the way and only charged a very small call out fee. Already booked her for the cowl to be fitted. Update: as I can’t leave a separate review! Cowl fitted - super efficient and we hardly knew they were there. Also asked Hazel to sweep our other chimney and sort the wood burner-honestly we’re super impressed. She explained why other sweeps said what they did, cleaned our twisty chimney without the moans and groans of other sweeps too! We’re booked in for next time. Thank you Hazel and Chanel.

SU
Sue Underwood22 June 2026

Hazel always does an exceptionally thorough job of cleaning our chimneys. She is so helpful and conscientious, giving us advice on how to keep the woodburner flue clear of tar deposits. I'd recommend her to anyone looking for a great and reliable chimney sweep.

SB
Sarah Brigden20 May 2026

Would recommend Hazel .. cleaned our stove and chimney and came to our rescue when a cheeky Jackdaw got stuck! Very reliable

JW
John Willis20 April 2026

Hazel arrived on time keeping us informed of eta. Very professional, polite and excellent job carried out.

AA
A A23 February 2026

Hazel was so quick and efficient from the moment I contacted her. Communication was great, she did exactly what she said she would do, on time and in full!! She came and serviced our stove and explained everything very clearly and left me with a report and further recommendations. Her price was also very reasonable - I would highly recommend her.

Chimney sweeps in Swindon compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swindon are compared.

RankProviderRatingReviewsOpen Sat.
1Slater's Sweeps and Stoves★ 5,0111Yes
2Samson Sweep★ 5,082Yes
3Hazel - The chimney sweep (this page)★ 5,072Yes
4The Chimney Sweeper Ltd★ 4,957No
5The Chimney Sweep★ 4,846Yes
Contact
+447583732520www.ignitesweeping.co.uk7 Beechwood Rd, Chippenham SN14 0EZ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–16:00
Saturday10:00–15:00
SundayClosed